Welcome to VaidNature (“Company”, “we”, “us”, “our”). These Terms of Service (“Terms”) govern your use of our website vaidnature.in and your purchase of products sold by VaidNature.
By accessing our Site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Eligibility

By using this Site, you confirm that:

  • You are at least 18 years old, and
  • You are legally capable of entering into a binding contract.

2. Use of the Website

You agree:

  • Not to misuse the Site for unlawful purposes.
  • Not to attempt unauthorized access, modify content, or harm the website’s performance.
  • To provide accurate and complete information during registration or checkout.

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

3. Product Information & Medical Disclaimer

  • All products sold on VaidNature are herbal, wellness, and health-support supplements.
  • Product information on the Site is for general informational purposes only.
  • Our products are not intended to diagnose, treat, cure, or prevent any disease.
  • Nothing on the Site should be considered medical advice.
  • Please consult a qualified doctor before using any supplement, especially if you:
    • are pregnant or breastfeeding
    • are taking medication
    • have a medical condition

We make every effort to ensure product descriptions, images, and details are accurate, but we do not guarantee that they are always error-free.

4. Orders & Payments

  • All orders placed are subject to product availability.
  • Prices mentioned on the Site are final at the time of order and may change without notice.
  • We accept payments via UPI, Cards, Wallets, Net Banking, and other methods shown at checkout.
  • By placing an order, you authorize us to charge the full amount of your purchase.

We reserve the right to cancel orders in case of:

  • Payment failure
  • Stock unavailability
  • Incorrect pricing or product information
  • Suspicious or fraudulent transactions

5. Shipping & Delivery

  • Orders are shipped to the address provided during checkout.
  • We are not responsible for delays caused by courier companies, natural events, operational issues, or incorrect addresses.
  • Once the order is handed over to the courier, risk transfers to the customer.

Estimated delivery timelines are mentioned on the product or checkout page but are not guaranteed.

6. Return, Refund & Cancellation Policy

  • Due to the nature of health and wellness products, we do not accept returns once an order is delivered.
  • Damaged or wrong product deliveries (rare) must be reported within 24 hours with proof (photos/video).
  • Cancellations are allowed only before dispatch.
  • Refunds, if applicable, will be processed as per our Refund Policy.

Please refer to our separate Return & Refund Policy for detailed terms.

7. Intellectual Property Rights

All content on vaidnature.in including:

  • product images
  • logos
  • graphics
  • designs
  • text
  • trademarks

is the intellectual property of VaidNature and protected by applicable copyright and trademark laws.

You may not use, copy, reproduce, or distribute any content without written permission.

8. Limitation of Liability

To the maximum extent permitted by law:

  • VaidNature shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of the Site or products.
  • We do not guarantee uninterrupted or error-free access to the Site.
  • We are not responsible for any adverse effects from misuse, overuse, or improper application of our products.

Use of our products is entirely at your own risk.

9. User Responsibilities

By using the Site, you agree:

  • Not to misuse the information or products.
  • Not to provide false information during registration or order placement.
  • Not to engage in harmful activities that affect website integrity.

10. Third-Party Links

Our Site may contain links to third-party websites.
These are provided for convenience only. We do not endorse or control these external sites and are not responsible for their content or policies.

11. Modification of Terms

We may update or modify these Terms at any time.
Changes will be posted on this page with an updated date.
Continued use of the Site after changes implies acceptance of the revised Terms.

12. Governing Law & Jurisdiction

These Terms are governed by the laws of India.
Any disputes shall be settled under the jurisdiction of the courts located in [Your City/State].

13. Contact Information

For any questions or concerns regarding these Terms, please contact:

VaidNature
Email: support@vaidnature.in